How to pass attachments from one task to another

[Community Alums]

Hi Team,

I have a requirement wherein we have Order task and Project task. There are scenarios wherein one Project task can have multiple Order Task.

So the requirement is If we have any attachment in Project Task, it should also copy the same to all the associated Order Tasks.  How can we achieve this?

Also the Copy Attachment method will not create duplicate attachment records in sys_attachment table?

We just want to refer the attachment and same reference  should be used in all the order task instead of bombarding the attachment table?

[shawn_h · Accepted solution]

Hi Ankur,

Take a look at Jaspal's post that deals with the same attachment issue here: https://www.servicenow.com/community/itsm-articles/avoid-duplicating-attachment-glidesysattachment-c...

Best of luck!