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How to Pin & Set always open the filter component when create new case in CSM/FSM config Workspace?

Manick1
Tera Contributor

Hi team,

Could anyone help me out to achieve this? 

How to Pin & Set always open the filter component when create new case in CSM/FSM config Workspace?

 

The below first image is coming by default with filter condition component as unopened, since it is not user friendly to the end users.
Manick1_2-1729679310346.png

So, I wanted to make the filter condition component always opened by default like the below second image. How to achieve this? 
Manick1_3-1729679336842.png

 



Thanks in advance!

 

1 REPLY 1

Manick1
Tera Contributor

Can anyone help me out to achieve this?