How to Pin & Set always open the filter component when create new case in CSM/FSM config Workspace?
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10-23-2024 03:52 AM
Hi team,
Could anyone help me out to achieve this?
How to Pin & Set always open the filter component when create new case in CSM/FSM config Workspace?
The below first image is coming by default with filter condition component as unopened, since it is not user friendly to the end users.
So, I wanted to make the filter condition component always opened by default like the below second image. How to achieve this?
Thanks in advance!
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10-23-2024 07:15 AM
Can anyone help me out to achieve this?