How to Refresh RITM Form in Workspace After Catalog Task Completion?

[MiftahF]

I’m working on a catalog item where a flow updates a variable on the RITM after the related catalog task is completed. However, in Workspace, the RITM form doesn't auto-refresh after the update. If a user opens the RITM and clicks Save before refreshing, the updated value from the flow gets overwritten.

Is there a recommended way to automatically refresh the RITM form in Workspace after the catalog task is closed and the variable is updated?

Thanks!

[Ankur Bawiskar]

@MiftahF 

you cannot refresh the tab/form via any server side script.

You should train your users to reload the form before saving as that's the usual behavior.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[AdamKaupischEvo]

Take a look at record watcher in the UI builder for the workspace.