Hi
I am facing Issue
Earlier I made changes/edit for Problem Task sections - I reverted back to OOTB
After creating problem task (Task Type General) - Root Cause Analysis is displayed in general task it should not display
Please help out
By default it should not display
Type general
Analysis information
Thanks
Hello @Research
Firstly, if you have already removed this section from SOW view, then you can clear the cache and log-out and re-login.
If that doesn't works, Follow the below steps if it is OOB it will be resolved :- For Custom you can share screenshots,
1) You may not be able to edit it so duplicate the variant.
Just open the "Record SNC" page in SOW in UI Builder, in the parameters select table as "problem_task", it will randomly choose a record. Then Choose "record page tabs - three dots on right side"
2) By clicking on Edit record page tabs
You will just need to remove "Analysis information and save it"
You will also need to change the order to the smallest one, so that its applied, log out and re-login for the changes to reflect.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
