Best Practice for opening up Inbound email settings

[juliakelleh]

What is the best practice for Inbound email settings that would allow requests to be created for non-contacts (for example, contacts who are utilizing personal emails) without opening the platform up for spam?

 

[Shivalika]

Hello @juliakelleh 

In this case, may be the guest users or external users can first mail to any other group mail or something and that can be "REDIRECTED" not "FORWARDED" as we don't want "FW"  by a simple mail exchange rule or Outlook rule to instance mail address. This will be completely secure and will work same as any other

To identify the direct email address from which this mail was sent use "email.direct". 

I hope this answers your query. This is a done and using solution. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Brian Lancaster]

There is a self-registration plugin which can have an approval process. This way someone can hopefully validate the account.

[Shivalika]

Hello @juliakelleh 

Please confirm if you checked my answer. Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for my efforts and also it can move from unsolved bucket to solved bucket. 

Regards, 

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeE