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How to set auto redirect external customers CSM Portal

Mallappa
Kilo Explorer

Hi Team,

I have created CSM users and added users to sn_customerservice,customer Role. I need to redirect customer to directly CSM portal whenever login .

Could you please provide me the solution for this .is there any oob script availableor do we need to create.

Please provide me the solution for this.

Thanks in Advance.

 

1 REPLY 1

Gunjan Kiratkar
Kilo Patron
Kilo Patron

Hi ,

Please refer below article.

Redirect users based on roles.

 

Regards,

Gunjan


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Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
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