How to set Change request field onhold checkbox to false when customer service case state awaitingt
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06-05-2024 11:38 AM
Hi All,
I have a requirement to set Change request field value called it as onhold check box to false when relative case state is changed from awaiting info to inprogress and here 2 applications are in different applications scope and we are actually using domain separtion also.
Please help me on this story.
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