Hello experts,
We are working on the CSM where on the CSM portal we wanted to show only the cases which belong to logged-in users only.
Below there is an example which may help you to understand the scenario
Example:
Account - XYZ
Contact - Yogesh Patil
Cases - 1. The network switch is not working
2. The router is not working
Account - XYZ Child
Contact - Akash Birajdar
Cases - 1. Load Balancer traffic issue
Account - ABC
Contact - Ashok Patel
Cases - 1. Base plan service not activated
2. Wifi monitoring tool is not working
Account - ABC Child
Contact - Abhinav Patil
Cases - 1. The air plugin feature is not working
Note: I am talking about this global Search, where logged-in user can search.
