How to sort inbox work items?

[rubesh_u]

Hello
I have tried work item sort order of ascending for due date field in workspace but that doesn't work.

How to sort these inbox cards on load based on due date?

[Omkar Mone]

Hello ,

Can you be a bit specific of how did you apply the sort? is it from the Queue? 

Check this link once - https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/administer/advanced-work-assi...

Also, can you clear the cache once and check.

[rubesh_u]

Hi @Omkar Mone 
This was the work item sorting that i have applied. 

[Omkar Mone]

What is the sorting getting applied?

[rubesh_u]

Each time it gives different kind of result cleared cache it doesn't work.