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How to update subject on email when we select quick message

Asha Pathak
Tera Contributor

Hello Community!

I have created one quick message, I want to update the subject when we select quick message, Here Test is the quick message

AshaPathak_0-1722458918357.png

Please help!

 

2 REPLIES 2

Bhavya11
Kilo Patron
Kilo Patron

hi @Asha Pathak ,

 

You can use a combination of quick message and Email Client Template here. Use Email Client Template to auto-populate the subject and then user selects a Quick Message

 

 

Please mark helpful & correct answer if it's really worthy for you.

 

Thanks,

BK

 

SN_Learn
Kilo Patron
Kilo Patron

Hi @Asha Pathak ,

 

Please check the below if it helps:

Email Client & Client Templates 

 

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Mark this as Helpful / Accept the Solution if this helps.