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Public Form

Is there a way with a free developer instance to make a public form? When I mean public form I mean like google form level of accessibility where I can send someone a link and they can fill out the form. For example, can I make my record producer be ...

DateDiff subtract 7 days from date

Hi All,I am working on a fix script to re-calculate metrics however I need to remove 7 days from the date but I cannot get this working it stays on the same date of 19 days. I am unsure where I am going wrong so any help would be appreciated.var gr =...

Kearney by Tera Contributor
  • 588 Views
  • 2 replies
  • 0 helpfuls

Login redirect

I need to have all users that have the snc_external role to be redirected to the /cp. I am including my spEntryPage script. All users are still being redirected, regardless of role to the SOW. Is there something wrong with my script? /**  * *  Servic...

Mattikus4901 by Tera Contributor
  • 1080 Views
  • 1 replies
  • 0 helpfuls

Resolved! REST Message

Hello. All                                                                                                                                                                                              How to Securely Passing User ID and Password in RE...

Resolved! Modify the action of the Post button on Journal fields

I have a use case where on certain forms I need to require users to include a heading for lack of a better term in this forum.  Using scripts I am able to do this when the form is saved without issues, but if the Post button is clicked it bypasses th...

George P by Tera Guru
  • 1452 Views
  • 4 replies
  • 2 helpfuls

Copy some fields from interaction to case record

Hi All, I would like to edit the 'Create case' button from Interaction table in WorkspaceI would like to copy some data from interaction to case record when I create case. I found that the Ui action record of Interaction table is inactive. But I'm no...

Screenshot 2023-10-06 000642.png Screenshot 2023-10-06 001046.png
Max64 by Tera Contributor
  • 897 Views
  • 3 replies
  • 0 helpfuls

How can you make a field only accept numbers dynamically?

Hi, I'm sort of new to ServiceNow and I'm trying to make a record producer field only accept numbers. I've tried an onChange() client script and validation regex but they only work if I click off the field. I was wondering how I could dynamically val...

cwli22 by Tera Contributor
  • 504 Views
  • 1 replies
  • 0 helpfuls

Resolved! Change request Table

How to create a relationships between catalog task and change request table?

Harshad0405 by Tera Contributor
  • 819 Views
  • 1 replies
  • 3 helpfuls

Populate Short Description on Interaction record

Hi Experts,Requirement: I would like to populate a short description on the Interaction record with 1st message/text entered by the end user. How can I achieve this requirement? Or an alternative solution I can propose? I found the below community li...

NS16 by Mega Sage
  • 1080 Views
  • 3 replies
  • 1 helpfuls

Resolved! Search Global pops up message - How to deactivate?

Hi folks, I need help with the Search Global tool in SN. Right after I click on any module from the ALL Navigator and load the list of records, the Search Global (on the left side of Application scope/Update set) pops up with a message "Search is now...

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Resolved! Issue with REST API

Hello, I'm currently working on integrating ServiceNow with an external system using REST APIs, and I've encountered an issue. I'm making a REST API call from ServiceNow to fetch data, but it's returning unexpected results. Here's a snippet of my cod...