The CreatorCon Call for Content is officially open! Get started here.

CSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How to set Default Filter on related list for all users

Hi Team, We have a requirement wherein we want only Active Location to be visible on the related list on Account Form for all users. How can we set this filter so that if any user opens the Account form, and click on Location related list, he can onl...

Ankur20_0-1696937506365.png
Community Alums by Community Alums  
  • 4851 Views
  • 7 replies
  • 6 helpfuls

Public Form

Is there a way with a free developer instance to make a public form? When I mean public form I mean like google form level of accessibility where I can send someone a link and they can fill out the form. For example, can I make my record producer be ...

DateDiff subtract 7 days from date

Hi All,I am working on a fix script to re-calculate metrics however I need to remove 7 days from the date but I cannot get this working it stays on the same date of 19 days. I am unsure where I am going wrong so any help would be appreciated.var gr =...

Kearney by Tera Contributor
  • 588 Views
  • 2 replies
  • 0 helpfuls

Login redirect

I need to have all users that have the snc_external role to be redirected to the /cp. I am including my spEntryPage script. All users are still being redirected, regardless of role to the SOW. Is there something wrong with my script? /**  * *  Servic...

Mattikus4901 by Tera Contributor
  • 1082 Views
  • 1 replies
  • 0 helpfuls

Resolved! REST Message

Hello. All                                                                                                                                                                                              How to Securely Passing User ID and Password in RE...

Resolved! Modify the action of the Post button on Journal fields

I have a use case where on certain forms I need to require users to include a heading for lack of a better term in this forum.  Using scripts I am able to do this when the form is saved without issues, but if the Post button is clicked it bypasses th...

George P by Tera Guru
  • 1453 Views
  • 4 replies
  • 2 helpfuls

Copy some fields from interaction to case record

Hi All, I would like to edit the 'Create case' button from Interaction table in WorkspaceI would like to copy some data from interaction to case record when I create case. I found that the Ui action record of Interaction table is inactive. But I'm no...

Screenshot 2023-10-06 000642.png Screenshot 2023-10-06 001046.png
Max64 by Tera Contributor
  • 898 Views
  • 3 replies
  • 0 helpfuls

How can you make a field only accept numbers dynamically?

Hi, I'm sort of new to ServiceNow and I'm trying to make a record producer field only accept numbers. I've tried an onChange() client script and validation regex but they only work if I click off the field. I was wondering how I could dynamically val...

cwli22 by Tera Contributor
  • 506 Views
  • 1 replies
  • 0 helpfuls

Resolved! Change request Table

How to create a relationships between catalog task and change request table?

Harshad0405 by Tera Contributor
  • 822 Views
  • 1 replies
  • 3 helpfuls

Populate Short Description on Interaction record

Hi Experts,Requirement: I would like to populate a short description on the Interaction record with 1st message/text entered by the end user. How can I achieve this requirement? Or an alternative solution I can propose? I found the below community li...

NS16 by Mega Sage
  • 1080 Views
  • 3 replies
  • 1 helpfuls

Resolved! Search Global pops up message - How to deactivate?

Hi folks, I need help with the Search Global tool in SN. Right after I click on any module from the ALL Navigator and load the list of records, the Search Global (on the left side of Application scope/Update set) pops up with a message "Search is now...

FelipeMorais_0-1696332975469.png

Resolved! Issue with REST API

Hello, I'm currently working on integrating ServiceNow with an external system using REST APIs, and I've encountered an issue. I'm making a REST API call from ServiceNow to fetch data, but it's returning unexpected results. Here's a snippet of my cod...