How to use parent record field value when create a new record from related list

Saurav Bhardwa2 · ‎06-01-2023

In problem form we have created a new cmdb_ci extended outage related list. I have also created a custom field in outage table which is referencing the problem table.
I have requirement, I wanted to auto-populate the problem number in the custom problem field when we are creating a outage record from related list.
Can anyone please help me how to achieve this?

Pravindra1 · ‎06-01-2023

Hi @Saurav Bhardwa2 , It should auto populate if you have mapped Problem sys_id (Parent) to Outage record at the time of creation of Problem>Outage relationship.

Here I have mapped Task_Number with Parent Sys_ID, then Problem number is auto populated in Task number field.

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Anil Lande · ‎06-01-2023

Hi,

Can you please share how your outage form looks like?

Is your field available on form?

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Anil Lande · ‎06-01-2023

Are you using OOB outages related list to create Outage?

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Saurav Bhardwa2 · ‎06-01-2023

Yes we are using OOB outage table. So from the problem related list when I create a new outage record, I want the number problem number should auto-populate.

Anil Lande · ‎06-01-2023

In that case it is not required. As OOB list use Task Number field on Outage record stored the problem ID.

Not sure about your business case, you can use before business rule to populate problem field.

Use logic like below:

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Anil Lande