I Can't find the latest CAD voucher

[yuanchengc]

I had an expired CAD voucher, and I received another CAD voucher after completing the Application Development Fundamentals On Demand course on May 16th.

Now I want to register for the CAD exam, but on the My Vouchers page, there is only the expired CAD voucher

[shun6]

Hi @yuanchengc,

Maybe you need to create a case.

[AndersBGS]

Hi @yuanchengc ,

Please go through this article: https://learning.servicenow.com/lxp/en/credentials/claiming-your-voucher-in-now-learning?id=kb_artic...

[Mexiprince]

Since it's a retake for an expired voucher you will create a ServiceNow support case. Review this KB: https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources/exam-voucher...