i have a requirement that to remove the problem task tab in problem record in SOW

satish244
Tera Contributor

i have a requirement that to remove the problem task tab (hide/remove) in problem record in SOW, also need to add the problem task under the related records, provided the images for reference

Screenshot 2026-04-15 155602.png

Screenshot 2026-04-15 155517.png

  

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2 ACCEPTED SOLUTIONS

Rakesh_M
Tera Guru

Hi @satish244 ,
1.Open UI Builder (All >>>UI Builder)
2.Click on Page Collections
3.Search SOW - Record tabs middle
4.Select settings of "
Problem Task Related List SNC
Screenshot 2026-04-15 at 4.44.30 PM.png
5.Now uncheck availability and save.
Screenshot 2026-04-15 at 4.48.36 PM.png

Note:This removes Problem Tasks Tab from All workspaces

View solution in original post

@satish244 

Navigate to Now experience framework -> Related list actions

Deactivate this action

Shruti_0-1776326178840.png

 

Create a new action assignment with these field values in Problem Management for Service Operations Workspace scope

Shruti_1-1776326230032.png

 

View solution in original post

8 REPLIES 8

attached the screensort for your reference, created task form problem related list.

@satish244 

Navigate to Now experience framework -> Related list actions

Deactivate this action

Shruti_0-1776326178840.png

 

Create a new action assignment with these field values in Problem Management for Service Operations Workspace scope

Shruti_1-1776326230032.png

 

@Shruti  Thank you so much, this is working.....

Ankur Bawiskar
Tera Patron

@satish244 

approach already shared by members

please try that and share feedback

Regards,
Ankur
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