I have created custom case type but it is not showing inside the "Create New" module in "Customer service " application .I am only seeing Product and order type case . Please anyone help me how to add custom case type.

[Guptha]

Please refer below screenshot for reference purpose 

[Maik Skoddow · Accepted solution]

Hi @Guptha 

go to the respective interceptor and add your custom case type in the related list:

Let me know if you have any further questions.

Kind regards
Maik

[Guptha]

Thank you Maik

[Ankur Bawiskar]

Hi,

Did you check the interceptor for the case?

Regards
Ankur

[Guptha]

Thank you Ankur.