I need business rule to make read only role specific?

[Andrew_TND]

Is there a way I can make a field read only to specific roles?

So for example everyone with ITIL it will show as read only but overridden by admin? 

Thanks

Andrew

[Raju Koyagura]

If you want to make field read-only based on role either you can use UI Policy or Client Script but not sure why you are looking for a Business Rule? Is there any specific reason?

If you want to apply the role based condition in client script use g_user.hasRole("role_name").

https://docs.servicenow.com/bundle/jakarta-application-development/page/app-store/dev_portal/API_ref...

[Andrew_TND]

Hi, I don't necessarily want a business rule it was a generalization as I don't know how I go about it.

[Dubz]

you can use hasRole() / hasRoles()

eg:

if(!gs.hasRole('admin'){

//code

}

If you need to set a field to read only you'll need to use a client script so you'll have to use GlideAjax to call a script include and run the query there.

[Andrew_TND]

David Dubuis,

Thanks again for helping out, at this rate I'm going to be skint buying you all these pints especially in London.

I need some further help... I'm not entirely sure how I should write it.

So the script needs to be something like,


if(gs.hasRole('ITIL')==true){g_form.setReadOnly (u_approved_hours, true)};

{

I'm still learning but getting there.. in short I need it to translate to,

If role is ITIL field readonly, field name is u_approved_hours

Thanks