Hi actually i have issue with CSM portal where i need to make custome fields visible to the user when a user clicks on view my cases but the thing is i configured ticket configuration to make all those custome fields availble from case record when a user views his case on csm portal
but the thing is only admin can see the case form with all the fields i mentioned as you can see below
But when i try to view the case as a contact im not able to see all those fields in case form in csm portal
so can you tell me how to achieve this ...?
