I want to allow impersonate user access to a custom role.

[sunil kumar6]

I want to restrict impersonate user access to users who are having a custom role impersonate_user role. I have customized this script include "ImpersonateEvaluator" as below but not working as expected

var ImpersonateEvaluator = Class.create();
ImpersonateEvaluator.prototype = {
initialize: function() {},
type: 'ImpersonateEvaluator',
canImpersonate: function(currentUser, impersonatedUser) {
if (currentUser.hasRole('Impersonate_user'))
return false;
else
return true;
}
};

[SatyakiBose]

Hello @sunil kumar6 

Impersonation can only be performed by admin users in addition to the OOB role - 'impersonator'

This validation is done at the platform level codes, and cannot be overriten.

You can read the product documentation here:

• Impersonate a user

[sunil kumar6]

Hello @SatyakiBose 

I have seen some users are customizing this script as per there requirement like below

https://www.servicenow.com/community/itsm-forum/how-to-restrict-admin-users-impersonating-system-adm...

[SatyakiBose]

This community post is from 2018, and the platform has changed alot since then.

Am not sure if the same approach would work today.

[ersureshbe]

Hi, you configure the common role to access the custom table. The below screenshot is an example, a similar way uses the same for your custom table.