I want to learn ITOM and related modules like service mapping and other how am I suppose to start

[Prathamesh Cha1]

Hi Team,

I really want to learn ITOM module and with ITOM module I also want to learn other related modules like service mapping and other modules, I dont know from where I should start can anyone help me in this??

Thank You,
Regards

[AndersBGS]

Hi @Prathamesh Cha1 ,

In general I would recommend the official NowLearning material from ServiceNow:

• Discovery: https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&summary_id...
• Event management: https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&summary_id...
• Service Mapping: https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&summary_id...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Prathamesh Cha1]

Hi @AndersBGS ,

Thank You for replying, I don't have free access for that can you suggest something free material that I can access.

Thank You,
Regards

[SumanthDosapati]

NowLearning and Developer site are the preferred and recommended sites. However as of now if you dont have access/credits then you can find few videos in Youtube. 
However recommended is always ServiceNow's official sites.

Regards,

Sumanth