Import MS Teams chat in Incident record

Nenad Berbatovi
Tera Contributor

‎11-10-2024 11:22 PM

Hi,

 

I configured MS Teams chat within the Incident record (in Service Operation Workspace). Everything works fine. But, I can not find the option to import MS Teams chat in incident record. How to configure this feature?

 

Best regards

 

Nenad

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Nenad Berbatovi
Tera Contributor

‎11-18-2024 11:27 PM

I still have no solution for this 😞 

And can not validate MS Teams integration in Incident record in a SOW. 

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