Restrict searching HR case in service operations workspace

[preethigovi]

Hi Team,

I want to restrict search of HR case in service operation workspace how can i achieve this.

[Ravi Chandra_K]

Hello @preethigovi 

Try the below link:

 https://<instance-url>/sys_search_context_config_list.do?sysparm_query=sys_scope.nameSTARTSWITHServi....

also refer the below thread:

https://www.servicenow.com/community/service-operations-workspace/limit-the-search-in-the-sow/m-p/27...

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi 

[preethigovi]

Hi @Ravi Chandra_K 

In search config, HR tables are not even included.

[Pradeep Thipani]

Hi @preethigovi ,

Do you have any list for HR Case table in SOW? If yes remove that list from UX List table from UI Builder. Can you share info on how you opened that HR case in SOW?

Thanks,

Pradeep