In a table, I had 4 fields, Knowledge Base, Domain, Groups and Users.
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04-16-2025 04:35 AM
I have a table with four fields: Knowledge Base, Domain, Groups, and Users. The Groups and Users fields are list collectors. I need to create a database view or report that displays each user and each group as a separate record.
Example :
At Present
Knowledge Base | Domain | Groups | Users |
KBA | global |
GroupA,GroupB,GroupC |
UserA, UserB, User C |
My Expectation in Report/DatabaseView - Separate reports for Groups and Users
Group Report
Knowledge Base | Domain | Groups |
KBA | global | GroupA |
KBA | global | GroupB |
KBA | global | GroupC |
User Report
Knowledge Base | Domain | Users |
KBA | global | UserA |
KBA | global | UserB |
KBA | global | UserC |
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04-16-2025 04:50 AM
you can create 2 database views if there is some common field etc
what did you start with and where are you stuck?
1st one joining 3 tables Knowledge Base, Domain, Groups
2nd one joining 3 tables Knowledge Base, Domain, User
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-16-2025 04:55 AM
No, all those fields are on the single table.
In a single table, we had three fields.. namely
KnowledgeBase, Groups and Users...
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04-16-2025 04:55 AM
Since groups and users are in list view, I stuck on how to proceed further.. @Ankur Bawiskar
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04-16-2025 05:03 AM
you cannot separate directly.
Try to use function field in reporting
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader