In a table, I had 4 fields, Knowledge Base, Domain, Groups and Users.

Raghu Ram Y
Kilo Sage

I have a table with four fields: Knowledge Base, Domain, Groups, and Users. The Groups and Users fields are list collectors. I need to create a database view or report that displays each user and each group as a separate record.

 

Example :

At Present

Knowledge Base Domain Groups Users
KBA global

GroupA,GroupB,GroupC

UserA, UserB, User C

 

My Expectation in Report/DatabaseView  - Separate reports for Groups and Users

Group Report

Knowledge Base Domain Groups
KBA global GroupA
KBA global GroupB
KBA global GroupC

 

User Report

Knowledge Base Domain Users
KBA global UserA
KBA global UserB
KBA global UserC

 

@Ankur Bawiskar @Dr Atul G- LNG 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Raghu Ram Y 

you can create 2 database views if there is some common field etc

what did you start with and where are you stuck?

1st one joining 3 tables Knowledge Base, Domain, Groups

2nd one joining 3 tables Knowledge Base, Domain, User

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

No, all those fields are on the single table.

 

In a single table, we had three fields.. namely 

KnowledgeBase, Groups and Users...

Since groups and users are in list view, I stuck on how to proceed further.. @Ankur Bawiskar 

@Raghu Ram Y 

you cannot separate directly.

Try to use function field in reporting

Report on function fields 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader