In Agent Workspace the cursor randomly jumps from multiline field

[BigZolo]

Does anybody experienced anything like this?
We have a multiline field on the Case table. 
When the support engineeer types in this field in Agent Workspace, the cursor randomly jumps out from the field to somewhere else which is very annoying.
It started this behaviour after upgrading from Rome to Tokyo.

[andy_now]

We are on Utah Patch 4 Hotfix 2 and had this reported this week. Going to reach out to Now support.

[shamill70_mh]

We have also noticed its return. It had been fixed until our upgrade to Utah.

[Valerie224]

Yes, it's currently happening on our Utah instance. Have there been any KBs to fix this issue?

[JSM91]

Currently we are using this workaround until it can be officially fixed:

KB: https://hiwave.servicenowservices.com/kb?id=kb_article_view&sysparm_article=KB1430596

For those that might have an issue seeing the article

Workaround

This problem is currently under review. You can contact "http://www.servicenow.com/support/contact-support.html" or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available

Meanwhile, please apply the below workaround.

Workaround:

Use the html editor by setting the system property 'glide.ui.journal.use_html' to true.

Note: Make sure to revert the property once your instance is upgraded to a fixed version.

Related Problem: PRB1673239

[jcarpentier]

Anyone ever get an update on this issue from SNow?