In Business Portal for SOM use cases - getting 404 error at Cart Checkout/RFQ
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2 hours ago
This is for the SOM Team - Business Portal Functionality.
I am trying to enable the Business Portal for SOM Functions - catalog/quote/order/ordercase etc. I am getting a 404 error when i try to 'check out' from the shopping cart or request a quote.
- I have installed the apps for the portal, (see below)
- given the contact/user the role (canvas_user, customer_admin_account )
- Page Route Maps - activated CSM Ticket/CSM Catagory (not my typo) - not sure this is needed
- I can now browse the catalog, create cart (order), view the cart, but 'proceed to checkout' gives me the 404 error (as does 'request for quote')
- same error on Create Order Case
Any Support is welcome
I have installed the SOM Business Portal applications including
- sn_prd_pm_portal
- sn_sales_cart
- sn_sales_cart
- sn_cust_rfq
- sn_cust_rfq_core
- sn_order_case_ss
