Hello Team,
I have very simple question .
My incident ticket status is ' intervention assigned ' on 29/08/2024 12:07:34
but after 5 Days letter on system has marked the status as 'Resolved ' on 02/09/2024 12:07:16
I want to know which Script , Business Rule , or script include has made this chanegs ?
Where I can see the all logs the particular logs ? how to find the scrip which marking the ticket status as Resolved.
