Is "Complaint Management" is a separate Module ? Or part of CSM

[kkcommunity]

Hello

Is "Complaint Management" is part of Financial Service Operations (FSO) with CSM Professional Suite OR separate module?
Trying to find some training on now learning but not able to find any..Can you please through some insights and links for learning?

[Community Alums · Accepted solution]

Hi @kkcommunity ,

It's part of FSO not a separate Module.

Please refer to the Doc: https://docs.servicenow.com/bundle/washingtondc-financial-services-operations/page/product/fso-compl...