Is "Complaint Management" is a separate Module ? Or part of CSM

kkcommunity
Tera Expert

Hello

 

Is "Complaint Management" is part of Financial Service Operations (FSO) with CSM Professional Suite OR separate module?
Trying to find some training on now learning but not able to find any..Can you please through some insights and links for learning?

 

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Community Alums
Not applicable
1 REPLY 1

Community Alums
Not applicable

Hi @kkcommunity ,

It's part of FSO not a separate Module.

Please refer to the Doc: https://docs.servicenow.com/bundle/washingtondc-financial-services-operations/page/product/fso-compl...