Is there a way to have a new tab open when clicking a URL in a Service Portal Icon Link

zag
Tera Expert

Hi guys,

I am using an Icon Link in a portal. I have it configured as a URL with  https\ xxxxx   filled in. I just want to get it to open up to another tab or page. I dont see that option here, any thoughts?

6 REPLIES 6

Akash Gurram1
Giga Guru

Hello,

You can refer to the following post
https://community.servicenow.com/community?id=community_question&sys_id=84ea0f6ddb5cdbc01dcaf3231f96...

Please mark helpful/correct if it solves your problem.

Thanks,
Akash Gurram

Hi Akash,

Thanks either I'm missing something or this does not work in Orlando.  See pic. 

Jaspal Singh
Mega Patron
Mega Patron

Hi,

 

https://community.servicenow.com/community?id=community_question&sys_id=29ba4f2ddb5cdbc01dcaf3231f96... should help. As its just a configuration in CSS part to be done for the widget.

Prateek kumar
Mega Sage

Please take a look at below:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0683847


Please mark my response as correct and helpful if it helped solved your question.
-Thanks