Is there a way to have a new tab open when clicking a URL in a Service Portal Icon Link
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07-29-2020 10:16 AM
Hi guys,
I am using an Icon Link in a portal. I have it configured as a URL with https\ xxxxx filled in. I just want to get it to open up to another tab or page. I dont see that option here, any thoughts?
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07-29-2020 10:33 AM
Hello,
You can refer to the following post
https://community.servicenow.com/community?id=community_question&sys_id=84ea0f6ddb5cdbc01dcaf3231f96...
Please mark helpful/correct if it solves your problem.
Thanks,
Akash Gurram
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07-29-2020 12:09 PM

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07-29-2020 10:34 AM
Hi,
https://community.servicenow.com/community?id=community_question&sys_id=29ba4f2ddb5cdbc01dcaf3231f96... should help. As its just a configuration in CSS part to be done for the widget.
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07-29-2020 12:36 PM
Please take a look at below:
https://hi.service-now.com/kb_view.do?sysparm_article=KB0683847
Please mark my response as correct and helpful if it helped solved your question.
-Thanks