Is there a way to utilise Publications/Notifications on Employee Center?
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‎11-28-2023 05:31 AM - edited ‎11-28-2023 05:33 AM
Hi,
We have noticed that the csm portal utilises the Publications feature, as well as this everytime a new publication is created and published a notification is added to the header bar, and once clicked you can see the publication notification, as per the screenshot provided below.We would like to utilise this sort of functionality of target communications but in the employee center portal. We have managed to add a menu item to show the publication page, so that when a new publication is created, the recipients can see them.However we would also like to have the notification functionality. Is this possible?We have tried copying the menu item scripted list which is used on the csm portal header here, however had no luck: https://<instance_name>.servicenow.com/now/nav/ui/classic/params/target/sp_rectangle_menu_item.do%3Fsys_id%3Df16731ae7361230...
Can anybody please advise on how to get the notification functionality on the header of the employee center, if possible please.
We have noticed that the csm portal utilises the Publications feature, as well as this everytime a new publication is created and published a notification is added to the header bar, and once clicked you can see the publication notification, as per the screenshot provided below.We would like to utilise this sort of functionality of target communications but in the employee center portal. We have managed to add a menu item to show the publication page, so that when a new publication is created, the recipients can see them.However we would also like to have the notification functionality. Is this possible?We have tried copying the menu item scripted list which is used on the csm portal header here, however had no luck: https://<instance_name>.servicenow.com/now/nav/ui/classic/params/target/sp_rectangle_menu_item.do%3Fsys_id%3Df16731ae7361230...
Can anybody please advise on how to get the notification functionality on the header of the employee center, if possible please.
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‎11-28-2023 05:36 AM
I would look into harnessing Campaigns on the HRSD side - that allows you to set up a variety of notification types to your employees and to target the correct audiences for that information. https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/employee-cente...
