Is there a way to view a survey once it has been submitted?

John VanBruggen
Giga Guru

I have a question.   Once a survey has been submitted, is it possible to view that survey in the survey form?

We would like to review the survey's individually in a manner where the form would have the same look and feel as the user that is taking the survey.

Our use case requires management to be able to view the survey in the native form layout as opposed to interpreting results from the Metric Results table.

Let me know your thoughts and how you have dealt with this in the past.

Thanks!

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1 ACCEPTED SOLUTION

There is link   introduced   "View User's Response" under the survey instance related link   . Navigate to Survey - >   "Survey instances"   .   Look for the user under column "Assigned to " .   Click on the instance number . Then click on the link "View User's Response " .



FYI : This link only available in release istanbul .



Screen Shot 2017-01-11 at 1.00.15 PM.png


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8 REPLIES 8

i have to see this user response  in one particular field in incident table.

eg) u_survey is the field in incident table. when the incident is created for that particular user response .automatically the u_survey field must be filled with particular survey assessment number. 

Sumanta Sathua
ServiceNow Employee
ServiceNow Employee

Hi John,


Just right click on " View User's response' and edit UI action . You can get the info regarding how the URL form under     "showResponse() "   .   Also you can remove the access role   "Survey Admin" .


Hi, I created a custom ui action which is basically a copy of the ootb ui action and removed the role. When a user clicks on this link it produces the attached errorScreen Shot 2017-03-27 at 19.58.34.png


Sumanta Sathua
ServiceNow Employee
ServiceNow Employee

.Survey instance only can be view by the user with role "Survey_admin"   .Can you try to access the URL that formed under the "View User 's response" ,     http://lxyz.com/assessment_take2.do?sysparm_assessable_sysid=982a2c44d7211100158ba6859e6103a4&syspar... Object]&sysparm_reader_view=true.