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‎06-02-2022 01:55 AM
Hello all,
I am facing one weird issue now, this happens in QA environment.
In DEV environment, I assign role A to a group and the system auto grant this role to all users of this group. Then I capture the related record in sys_group_has_role to update set by using 'Force to Update Set'.
Then I promote this update set to QA environment. When checking I see the group has the correct role but all users of this group don't have role A. I don't why it happen?!
I tried another way: capture sys_user_group record into update set and push again to QA but the same result.
Has anybody experienced the same anytime till now?
Am I doing something wrong?
Please advice.
Regards
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‎06-02-2022 01:57 AM
Hi,
Why not have this as manual activity?
Once group is migrated; you can add members to it; then add role to group and it would auto-assign the role to members
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-02-2022 01:57 AM
Hi,
Why not have this as manual activity?
Once group is migrated; you can add members to it; then add role to group and it would auto-assign the role to members
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-02-2022 02:44 AM
Within my process, I can just implement in DEV and promote script/configuration to QA through update set/app scope, I cannot implement in QA so cannot have this as manual activity in QA.
Thank your advice, Ankur.
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‎06-02-2022 03:24 AM
Hi,
in that case you will have to capture the sys_user_has_role records as well for those users in update set and migrate that.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-13-2022 12:08 AM
Thank you for marking my response as helpful.
Would you mind closing the question by marking appropriate response as correct so that it benefits future readers.
Regards
ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader