Issue with decision builder. Error "Could not update the decision"

[Arinjay Aherkar]

Hi,

I am facing this issue after I upgrade the instance to Washington DC release. Especially the order management application to 7.0.0 (latest) version.

I am trying to set up the conditions in decision builder but it is not allowing me to save it with error "Could not update the decision"

Is there any particular reason? I am missing any attribute? I am using only Order Action, Specification Category & product specification as decision columns.

Please help !

Thank !

Arinjay

[James Chun]

Hi @Arinjay Aherkar,

Not really sure what's happening there, maybe it's scope-related?

Or have a look at the system log to see if it's spitting out any errors.

Cheers

[DeepaliRattan]

Hi @Arinjay Aherkar 

I am facing the same issue. Did you receive any resolution?

[EricG2]

I just got the same error in my TEST environment.  Developement and Production are fine.

Has anyone come up with a solution or contacted HI?

[Maroof Ali]

Any resolution?