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06-24-2025 06:58 AM
Hello all,
im using a list in csm workspace and we want to use the live list feature.
we can see that an update to the list have happend because a number appears next to the refresh button above the list.
is there any way i can see what have updated? what the case number(item in the list) or sysid of said item is?
i want to be able to create a refresh on the list
- but only for matches on certain conditions, eg assigned_to is not empty and field* is value*.
- not always.
i have tried logging different event payloads and api data but i can not seem to figure out where the data that sets the number next to the refresh button comes from.
i have also tried adding "list controller" as data resource to the ui builder page to try to use the "liveUpdatesCount" however i can not get it to react at all.
i am using legacy list template and list controller has to be added manually.
grateful for any input 🙂
Solved! Go to Solution.
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07-11-2025 02:31 AM
we have found a solution.
we will use data resource record watcher and match the query to our lists showing.
we will then check the payload for the event in a client script. if one of the changes is assigned to we will set a client state parameter to a number, if the number gets to a certain point, we will call refresh list script.
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07-11-2025 02:31 AM
we have found a solution.
we will use data resource record watcher and match the query to our lists showing.
we will then check the payload for the event in a client script. if one of the changes is assigned to we will set a client state parameter to a number, if the number gets to a certain point, we will call refresh list script.