MS Team virtual agent translation issue
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05-23-2024 07:17 AM - edited 05-23-2024 07:18 AM
Hello,
I have an issue with MS Team virtual agent which sends notifications on incident update.
As per behavior, it sends notifications in languages which is in user preference.
But sometime it sends notification body in different lang and button are in different lang.
Please suggest what could be possible reasons for this.
#msteams #virtualagent #translation #issue
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Customer Service Management
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