Multiple SMTP Accounts ServiceNow
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‎01-05-2022 09:23 AM
Hello, I get the following error(in attachment also) that I cannot create more than one SMTP email account in ServiceNow. Is there a reason for this?
Error: An SMTP already defined. There can only be 1 SMTP Server.
Scenario: We want to send DoNotReply@service-now.com to certain users but keep the regular InstanceName@service-now.com for other users .
I am aware of being able to put a different From in the notification itself but wanted to know the reason why this route could not work.

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‎01-05-2022 09:35 AM
Hi there,
Concerning "I am aware of being able to put a different From in the notification itself"
This might be recognized as spoofing.
Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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