Need help for On change client script and Script include to print data

[Divya Kandula]

Hi Need help for below client script and Script Include

Client Script:
 ==============================================================

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }
    var code = g_form.getValue('u_commodity_code');
    if (g_scratchpad.isGreenLaneRecord == true) {
        var desc = new GlideAjax('FJS_DeclarationGoodsUtilsAjax');
        desc.addParam('sysparm_name', 'getCommodityHierarchy');
        desc.addParam('sysparam_code', code);
        desc.getXML(hierarchyDesc);
    }


    function hierarchyDesc(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");
        g_form.setValue('u_commodity_code_hierarchy', answer);
    }
}
===================================================================
Script Include:

getCommodityHierarchy: function() {
		var code = this.getParameter("sysparam_code");
        var comHierarchy = '';
        var goodsDesc = '';
        var grCC = new GlideRecord('sn_customerservice_commodity_code');
        grCC.addEncodedQuery('u_commodity_code' + code); //u_goods_descriptionSTARTSWITHOther^
        grCC.query();
        if (grCC.next()) {
            var hierDesc = grCC.u_hierarchy_description;
            comHierarchy = hierDesc.replace(/[||]+/g, '\n');
            goodsDesc = grCC.u_goods_description;
        }
        var Desc = 'Commodity Code: ' + code + '\n' + 'Commodity Code Description: ' + goodsDesc + '\n' + 'Hierarchy Description: ' + '\n' + comHierarchy;
		return Desc;


    },

i need  to set "u_commodity_code_hierarchy" value with three fields from sn_customerservice_commodity_code table. Please help

[AshishKM]

Hi @Divya Kandula , 

What is the type of this field "u_commodity_code_hierarchy" single line/or/multi line.

Try with return Desc.toString(); in script include and test. 

-Thanks,
AshishKM

[Divya Kandula]

It is a multi line string

[Divya Kandula]

return Desc.toString(); dint work

[Divya Kandula · Accepted solution]

Creating Desc variable in both client script and Business rule caused the issue.