Notification

Anusha Medharam
Tera Contributor
when case is created with multiple service IDs we need to send one notification to the customer With parent case and child cases details in notification .Capture.png
 
 
2 REPLIES 2

Sohithanjan G
Kilo Sage
Kilo Sage

Hi @Anusha Medharam  ,

Can you please be more specific under what conditions, you are needed to send the notification? 

Please mark as Accepted Solution if this solves your query and HIT Helpful if you find my answer helped you. This will help other community mates too..:)

I need to glide parent case from child cases number and each case service ID , Status and time taken.