User Activity
05-03-2025
Hello Everyone,
We have CSM implemented, and currently, case visibility for agents is restricted based on the account — meaning, agents can only see cases related to their own account. This setup works well, and our Query Business Rules are enforcing...
05-05-2024
Hey Mates,
I just wanted to understand, if we have availability to embed the existing UI page into the Workspace (Configurable Workspace), so that I dont need to build the UI & Functionality again. I have tried calling UI page from UI action butto...
02-09-2024
Hey Fishes, I have many doubts regarding in relationship between TMF, Servicenow, Order Management. Can you please clear those doubts? 1. What is TMF ? How it is helpful ?2. How TMF is related to Servicenow OrderManagement ?
10-03-2023
Hello, I'm currently working on integrating ServiceNow with an external system using REST APIs, and I've encountered an issue. I'm making a REST API call from ServiceNow to fetch data, but it's returning unexpected results. Here's a snippet of my cod...
Hi,
"Options" Part along with variables in Ticket Fields widget is not visible to End User, but its visible for admin users. Ticket Fields widget has both snc_external & snc_internal roles. Please help me with any suggestions.
