Notification

Anusha Medharam
Tera Contributor

When ever I change child case state to resolved, child case details populate in parent case Activities . How to send those updates from notification to the customer. 

2 REPLIES 2

Mark Manders
Mega Patron

You can just create a notification on the case_task table that does this. Just use the case fields (dotwalking) in the notification and the customer won't know it's from a task. 

 


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Mark

aakankshapl
Tera Expert

Hey!

You can try it with using flow designer and notifications

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