On load clientscript is not working in CSM/FSM Configurable Workspace

[Balakrishna_ABK]

We made on load client script using g_scratchpad functionality to hide state choices on sn_customerservice_case table.

In native UI its working fine but in CSM/FSM Configurable Workspace its not working.

What might be the root cause ?

[Ankur Bawiskar]

@Balakrishna_ABK 

did you check what came in alert for the g_scratchpad variable?

Set your UI type = ALL and ensure client script is running on all views.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Balakrishna_ABK]

Hi @Ankur Bawiskar , I already set UI type to all. still the same issue.

[Ankur Bawiskar]

@Balakrishna_ABK 

what debugging did you perform?

did you check if display business run ran and no error and add in log what came in g_scratchpad

Also did you check what came in alert for that scratchpad variable?

If my response helped please mark it correct and close the thread so that it benefits future readers.