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09-14-2023 06:01 AM
I'm using Process Automation designer to create a Playbook for CSM and I'm trying to have 2 activities happen at the same time in a lane. That was achieved by using "Start rule = After Previous" in one of them and "Start rule = With Previous" on the other.
The problem comes with the next activity. I need it to start only after the other two finish, but since the options only refer to "Previous", it's only waiting for the latest one. I see that on the Activity definition there is an additional Start Rule = "After Activities", but if I try to select it I get "Invalid start rule for activity. Valid start rules: With Previous, Manual, After Previous, Immediately"
Anyone with experience on this that can shed some light?
Solved! Go to Solution.
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02-07-2024 03:19 AM
Hi Pranit,
We didn't find a way to use the Start Rule = "After Activities", but we found a workaround:
To have the activity right after the parallel ones to way until both the other two finish, we started a new lane:
Lane 1 (Immediately) | Lane 2 (After Previous) |
Activity one (Start rule = immediately) | Sequential Activity |
Parallel activity one (Start rule = After Previous) | |
Parallel activity two (Start rule = With Previous) |
This way, "Sequential activity" only starts after "Parallel activity one" and "Parallel activity two" are both completed.
I hope this helps 🙂
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02-06-2024 04:28 AM
We were facing the same issue for playbook activity sequencing. Did you find any solution for the same?
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02-07-2024 03:19 AM
Hi Pranit,
We didn't find a way to use the Start Rule = "After Activities", but we found a workaround:
To have the activity right after the parallel ones to way until both the other two finish, we started a new lane:
Lane 1 (Immediately) | Lane 2 (After Previous) |
Activity one (Start rule = immediately) | Sequential Activity |
Parallel activity one (Start rule = After Previous) | |
Parallel activity two (Start rule = With Previous) |
This way, "Sequential activity" only starts after "Parallel activity one" and "Parallel activity two" are both completed.
I hope this helps 🙂
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02-07-2024 04:38 AM
We have requirement: based on activity 2 is completed then activity 3,4,9,10 and 12 will need to start, but activity 9,10 are in 2nd lane and activity 12 in 3rd lane.
for ex.
Lane 1 (Immediately) | Lane 2 (Immediately) | Lane 3 (after previous) |
activity 2 (After previous) | activity 9 (with previous) | activity 8 (Immediately) |
activity 3 (with previous) | activity 10 (with previous) | activity 12 (after previous) |
activity 4 (with previous) | activity 11 (with previous) | activity 13 (after previous) |
activity 5 (After previous) | ||
how we can achieve this?
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02-07-2024 05:22 AM
Hi Pranit,
I'm not sure it can be achieved keeping the lanes as they are, we didn't find an alternative to using the lanes as "breaks".
The solution I see here would be to rearrange the activities as follows:
Lane 1 (Immediately) | Lane 2 (after previous) | Lane 3 (after previous) |
activity 2 (After previous) | activity 5 (after previous) | activity 8 (after previous) |
activity 3 (After previous) | activity 11 (after previous) | activity 13 (after previous) |
activity 4 (with previous) | ||
activity 9 (with previous) | ||
activity 10 (with previous) | ||
activity 12 (with previous) |
Kind regards,
Irene