Passing Catalog Variables in to a record producer task

ccurtis
Tera Contributor

Good Morning All,

 

            First I would like to say thank you to whoever replies to this post. I apricate your suggestions.

Ok so I have extended out the sc_task table (for security purposes) and created a catalog item(record producer). i then created a flow in flow designer that creates a task on the extended table using the catalog items(record producer) variables. However when that task is created, no variables responses are passed from the catalog item(record producer) to the task ticket. I have read many things on how to solve this issue but I cant seem to get anything to work. Could someone please assist me in getting this issue resolved.

2 REPLIES 2

ersureshbe
Giga Sage
Giga Sage

Hello,

It is my understanding that you are utilizing the script within the record producer window, for example:
current.short_description = producer.var1 + producer.var2;
In a similar manner, you should assign other values according to the field mapping.

 

Regards,
Suresh.

ccurtis
Tera Contributor

Thank you for your response, I dont want it to go to the short description, I would want it to go the description. So if I understand this correctly I would add the code for each variable in the record producer windows script section as by this example:

current.description = producer.var1 + producer.var2 + ....(as many variables as I have)

 

As far the field mapping is concerned none of the the variables that I am asking for would line up with fields in the ticket.