Personal Task Vs Visual Task

[ahmedhosam]

We have upgraded from Geneva to Helsinki recently and we had personal tasks module which has been used on Geneva. But after we upgraded the module (personal task) is not available any more, but the table still accessible by (personal_task.list) and the tasks that has been created.

Did ServiceNow disable the personal task on Helsinki? if yes what is the alternatives?

I have tried to add those personal tasks to the visual task but couldn't.
please help since this impacts a lot of users.

[Chuck Tomasi · Accepted solution]

You may find this useful.

having issue seeing personal task pluginin Helsinki

[ahmedhosam]

Thank you Chuck, It was useful.

Is their is a way to convert those tasks to the visual task board ? i can't find the option as per the incident or change table.

[Chuck Tomasi]

Visual task boards is simply a means of displaying task records. There is no conversion necessary. Just right click on a list header and choose "Show visual task board".

[ahmedhosam]

I have tried to do that but that what i have as an options

Nothing like show Visual task board.

From where do you access your personal task list ?