Personal Task Vs Visual Task

[ahmedhosam]

We have upgraded from Geneva to Helsinki recently and we had personal tasks module which has been used on Geneva. But after we upgraded the module (personal task) is not available any more, but the table still accessible by (personal_task.list) and the tasks that has been created.

Did ServiceNow disable the personal task on Helsinki? if yes what is the alternatives?

I have tried to add those personal tasks to the visual task but couldn't.
please help since this impacts a lot of users.

[Chuck Tomasi]

Answer found - personal task does not extend task as I thought. Since it's not a task table, there's no visual task boards.

[ahmedhosam]

So sorry to hear that

Thank you very much you have been a great support.

Thanks