Please tell me why the widget preview is not available in the portal

yuu-tanaka
Tera Contributor

Why is the widget preview not available in the Service Portal Designer in the Service Portal Configuration?

_1-1741768415906.png

 

 

I have the widget Has Preview set to True but it is not showing up.

_0-1741768271805.png

 

 

1 REPLY 1

Not applicable

Hi @yuu-tanaka ,

After you have enabled, you need to wait or try login back again.

 

You can also, use the below method to enable preview:

 

The Preview feature is not enabled by default. To enable Preview, click the Widget Editor menu button (

 in the Widget Editor header and select the Enable Preview menu item check box.

 
SandeepDutta_4-1741785661195.png

 

After enabling Preview, use the Preview button  to test a widget. A widget Preview pane opens in Widget Editor.

 
SandeepDutta_5-1741785693415.png