Please tell me why the widget preview is not available in the portal

優輝田
Tera Contributor

‎03-12-2025 01:35 AM

Why is the widget preview not available in the Service Portal Designer in the Service Portal Configuration?

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I have the widget Has Preview set to True but it is not showing up.

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Community Alums
Not applicable

‎03-12-2025 06:21 AM

Hi @優輝田 ,

After you have enabled, you need to wait or try login back again.

 

You can also, use the below method to enable preview:

 

The Preview feature is not enabled by default. To enable Preview, click the Widget Editor menu button (

 in the Widget Editor header and select the Enable Preview menu item check box.

 
SandeepDutta_4-1741785661195.png

 

After enabling Preview, use the Preview button  to test a widget. A widget Preview pane opens in Widget Editor.

 
SandeepDutta_5-1741785693415.png

 

 

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