Prevent the status of an approval request from being changed

Harold Hoyos
Tera Contributor

In the table request, I need that when the request change to "On hold" don't change the the request to approval

 

HaroldHoyos_0-1715114689624.png

This is the initial state

And this are the requestes

HaroldHoyos_1-1715115107954.png

But if I change the state of the request to "On hold" the approval request change too

HaroldHoyos_2-1715115408949.png

I want it to stay the same, any one have idea how to resolve that?

3 REPLIES 3

Mark Manders
Mega Patron

Why would you put the state of the request to on hold? The approvers still need to approve, so the entire request is just there, waiting. On hold means that you are doing something to resolve the request, but need something else to happen to proceed, while in fact: you're not supposed to be doing anything with it. You just shouldn't touch requests that are awaiting approval.


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Mark

Harold Hoyos
Tera Contributor

That's true, but the request approval state should stay same, if you see when the state change to On Hold, the request to appproval change too, I don't wanna that, this should be stay in requested

HaroldHoyos_0-1715195642020.png

 

That doesn't answer my question: why would you put a request that is waiting for approval 'on hold'? You acknowledge that my statement is true, but don't answer my question.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark