Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Preventing Duplicates and Handling Errors in CRM Workflows

dheerajsuda
Kilo Contributor

Hello all,
I’m Dheeraj Sudan, and my wife, Meenu Hinduja, is currently working on a CRM project for a BFSI client. We’re facing some challenges with our workflow automation: we need to handle errors gracefully at each step while ensuring that duplicate work orders or customer records aren’t created.

 

If anyone has any suggestions, I am all ears. Thanks

0 REPLIES 0