Preview referenced record from form in Workspace

[lars7]

Hi

How do I make preview for a reference field on the form level in CSM/FSM Configurable Workspace?

I want to display a group of the fields from the referenced record instead of opening the referenced record in a new tab

[Amarjeet Pal]

Hello @lars7 ,

Hope this helps https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/field-admini...

Send me some screenshot, I can help you.

Thanks

[lars7]

I simply want to open a sys_popup like you would do in the platform UI but just in a Workspace. Now it opens a new tab of the referenced record instead

[Amarjeet Pal]

Hello @lars7 , 

Workspaces work in the same manner, we don't have a preview record in the workspaces.

It directly has an open record, because workspaces have their relationship with the record opened. In one record details you can open all the related records, they are clubbed to one record so makes sense to open the record directly.

In the platform, there is no clubbing and there are always chances of opening multiple tabs and finding it difficult to find the open record, so we have a preview record. Hope it makes sense.

Thanks

Amarjeet Pal