Product Management catalog UX

Hawk
Tera Contributor

Does anybody know where I can find thisCapture d’écran 2024-11-29 à 11.32.09.png

1 ACCEPTED SOLUTION

Satoshi Abe
Mega Sage

@Hawk 

This is function in Sales and Order management(SOM) application, not customer service management(CSM).

You need to install SOM application, that includes a product catalog and quote feature.

https://www.servicenow.com/docs/bundle/xanadu-order-management/page/product/tmt-order-mgt/concept/pr...

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2 REPLIES 2

Satoshi Abe
Mega Sage

@Hawk 

This is function in Sales and Order management(SOM) application, not customer service management(CSM).

You need to install SOM application, that includes a product catalog and quote feature.

https://www.servicenow.com/docs/bundle/xanadu-order-management/page/product/tmt-order-mgt/concept/pr...

Hawk
Tera Contributor

Thank you I can now access that view but only from the workspace

Do you know if I can access that view from the csm portal ?