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11-29-2024 02:45 AM
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11-29-2024 03:05 AM
This is function in Sales and Order management(SOM) application, not customer service management(CSM).
You need to install SOM application, that includes a product catalog and quote feature.
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11-29-2024 03:05 AM
This is function in Sales and Order management(SOM) application, not customer service management(CSM).
You need to install SOM application, that includes a product catalog and quote feature.
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11-29-2024 05:30 AM
Thank you I can now access that view but only from the workspace
Do you know if I can access that view from the csm portal ?